Plug & Play Internet
Experience easy and convenient Mobile Internet with Plug & Play.
Purchase a USB modem and go postpaid or prepaid at 3G+ speeds!
What is Plug & Play Internet?
Plug & Play Internet is a mobile internet service from Cable & Wireless that gives you high-speed internet access through a portable USB modem. Plug & Play Internet allows your 3G enabled USB modem to connect to our 3G+ network using your PC or Laptop or to the EDGE network where 3G+ isn't available yet.
What is 3G+?
3G+ is a high speed mobile data network from C&W available in selected coverage areas to start with. The technology allows you to wirelessly connect to the internet, email and other web based applications from your laptop and PC via a USB modem at Broadband speeds.
For Plug & Play Internet Terms and Conditions please click here.
Postpaid
Looking for a long-term, mobile internet solution? Sign up to a 12 or 24 month deal and pay less for your USB modem.
Prepaid
Looking for control and flexibility? Get a Plug & Play Prepaid Starter Pack, preloaded with 15MB, for just SR50. You can also pick up a USB modem for only SR700 from any Cable & Wireless Customer Services Centre.
Note that the normal data rate for prepaid is 1 cent per Kb. To save money, purchase a Data Booster of your choice anytime (see table below).
The above boosters are also available for purchase to Postpaid customers as well via the self care website (www.selfcare.sc). The booster allowance for Postpaid customers however are only valid up to the end of the month in which it is purchased. The remaining or unused allowance is not carried over to the following month. I.e. If you purchase a booster on the 31st of December, customers will have until midnight, 31st of December to use the data booster.
To buy a booster or check your remaining balance click here
Usage is measured in Kilobytes (Kb), Megabytes (MB) and Gigabytes (Gb) where 1Mb = 1,024 Kb and 1 Gb equals 1,024 Mb. As an example, a typical music track is approximately 5Mb, and a 2 hour DVD quality film is approximately 1Gb. Uploading to the internet (e.g. sending photos and emails) also counts as usage.
Data Boosters on Postpaid are valid until the end of the month from date purchased and for 30 days from the date purchased on Prepaid
Where can I get 3G+ coverage?
3G+ coverage is available in specific areas including Anse Royale, Anse Aux Pains, Aux Cap, International Airport, Roche Caiman, Victoria, Le Niole, Beau Vallon and Bel Ombre with many more areas to come. Please ask for more specific 3G+ coverage details at any one of our Customer Services Centre's.
If you are outside a 3G+ area, you can still obtain mobile internet access on our EDGE network, although the service will be at reduced speeds.
As with any network, your signal can be impacted by a range of factors such as distance from site and your chosen USB modem or device.
What happens if I move in and out of a 3G+ coverage area?
Your USB modem will automatically connect to our normal mobile EDGE network so you can continue to enjoy mobile internet access until you once again move into a 3G+ coverage area with better speeds. Our EDGE network is available island wide and switching between the two networks is automatic and hassle free.
What are Data Boosters?
Data Boosters are bundles of extra data which you can purchase to add to your postpaid or prepaid data allowances. Data Boosters put you in control of your usage and give you more value for your rupee.
Where can I purchase a booster?
Plug & Play Internet allows you the freedom of purchasing Data Boosters at your own convenience from your laptop or PC. Simply access our "Self Care Website" at www.selfcare.sc to purchase a Data Booster of your choice. A username and password will be assigned to you when you register for the service as you will need these to log in to the site. Note that you can also purchase Data Boosters from any one of our Customer Service Centre's.
Where can I check my remaining balance?
You can check your remaining data allowance on the "Self Care Website" at www.selfcare.sc
Can I also find out my current data usage?
You can check your usage for the month through our Cable e-Bill service, available at www.cwseychelles.com or by enquiring at one of our Customer Services Centres. To receive your billing information through Cable e-Bill, please visit us to apply for the service.
What happens if I exceed my data allowance?
If you are a prepaid customer and you exceed your data allowance, you will be charged a rate of 1ct per Kb. Postpaid customers will be charged a different rate depending on their package.
Should you frequently exceed your data allowance, it is advisable to purchase Data Boosters that can save you money. If you are a postpaid customer, it may be best to upgrade to a higher package that offers more allowance, after which you can continue to purchase Data Boosters anytime. Note that Data Boosters purchased on postpaid during any given month are valid until the end of that same month.