Speed Test FAQ

What is internet bandwidth?

Bandwidth is the amount of data that can be transferred per second. This is normally measured in megabits per second (Mbps) or kilobits per seconds (Kbps). In abbreviation ‘bits’ is always represented by the lower case letter ‘b’.

What are some factors that may affect your internet attainable bandwidth?

Factors like length of cable, network size/number of computer sharing your internet line (on your local area network), wireless connection, external interferences (electronic noise), computer programs running on your PC, transfer rate setting of your content source server, connection paths to your destination server, line quality, download managers (see below) , the total bandwidth capacity of the operator, the bandwidth management system of the operator, are some of the many factors than can affect your effective internet speed (bandwidth throughput).

Optimizing your download with a download manager?

Content source servers imposes download speed limits on a single session (e.g. downloading from your web-browser or simple FTP file transfer) per user (IP address) due to their own optimization process of allowing a good experience for simultaneous multiple users.

A download manager is software incorporated with a download accelerator module, to help user download or upload data faster over the internet. In itself, a download manager does not necessarily increase your internet speed, but rather splits the files from your destination source into smaller parts (download sessions) to optimization your attainable internet bandwidth. This process is known as multisession.

Using the many features available with your preferred download manager; queuing, repair, scheduling, bandwidth allocation and resuming downloads can significantly improve your download or upload experience.

What download/upload speeds should I expect from my broadband package?

Internet, being a shared resource, include a number of factors which may affect your Broadband speeds.

For retail Broadband packages, you should expect during the day to attain, on average, 70% of your package Download and Upload peak information rates (PIR) . During ‘Happy Hours’ a Fair Usage Policy (FUP) is enforced and therefore, you can at times expect as low as 10% of  Download and Upload peak information rates (PIR).

For Dedicated Internet Broadband (DIB) packages, you are guaranteed your Download and Upload Committed Information Rates (CIR) at all times.

Using the CWS speed test

How the Cable Broadband Speed Test works?

To perform the Internet speed test, please click on the “Click to start” button. The program will choose the best and shortest path from your station to the CWS server ONLY. Once the path is established, it will use your computer to send and receive a small packet of data to and from our server. During this process the time taken to send and receive the packet will determine your upload and download speeds respectively.

How to interpret your test result?

In general terms the speed test measures the maximum line capacity of data transfer from your terminal to CWS. This consists of the firewall, latency, packet lost and speed test. Your test results does not reflect transfer rate and CWS cannot guarantee a set rate as your download or browsing can be heavily influenced by some of the many factors mentioned above.
Firewall: a system designed to prevent unauthorized access to or from your network/computer.

Latency: Time taken for information to travel from your computer to the server you are using.

Jitter: Distortion or delays of signal transmission from one terminal to another

Packet loss: Information which fails to reach the required destination

Download speed: Speed it takes to retrieve data from the server

Upload speed: Speed it takes to send data to the server

Is there a difference between Bandwidth and Data Transfer?

Two of the most mixed up words about internet are Bandwidth and Data Transfer, yet the two are not identical. Bandwidth is the volume of data that can be transferred per second over your network. However, Data Transfer is the actual traffic generated (or amount of data transferred) from a specific website site. Commonly known as download speed.

What is Data Transfer Rate?

Data transfer rate is the amount of data that actually gets transferred to your computer or alternative device through a particular bandwidth. This is normally measured in kiloBytes per second. In abbreviation ‘Bytes’ is always represented by the upper case letter ‘B’.

The below table illustrates the maximum data transfer rate that you can expect on your computer or alternative device for your respective bandwidth package.

Bandwidth (Mega bits per second) - Mbps Bandwidth (Kilo bits per second) - Kbps Transfer Rate (Kilo Bytes per second) - KBps
1 1,024 128
2 2,048 256
3 3,072 384
4 4,096 512
5 5,120 640
6 6,144 768
7 7,168 896
8 8,192 1,024
9 9,216 1,152
10 10,240 1,280

Contact information

The result shown should be used as indicative only and any query should be addressed to OperationsCentre@cwseychelles.com