Description

Working with many partners abroad, we offer PostPaid roaming services to visitors and locals alike as well as prepaid roaming services for our Cable Prepaid customers.

Roaming in the Seychelles

If you are visiting the beautiful islands of the Seychelles, International roaming is a great way to stay in touch. If your network operator at home has a roaming agreement with Cable & Wireless Seychelles, you'll be able to use your mobile phone to make and receive calls using our network.

If you are not already using Cable and Wireless, you can find help on manually selecting us here

Making calls in the Seychelles

Local Calls:
In Seychelles, all national telephone numbers are 7 digits long. To make a local call, simply dial the 7 digit number you require from your mobile phone in the normal way.

International calls:
When making an international call, please use the international dialling format:
(International access code + Country code + area code + phone number)

for example: To call Greater London, UK, from Seychelles you would dial in the following way:

international access code: 00 or '+'
country code: 44
area code: 208
phone no: xxxxx

Call Charges

Outgoing Calls:
When you make a local or international call in the Seychelles, you will be charged the applicable Roaming rates by your home operator.

Incoming Calls:
When receiving a call, you will be charged for the international re-routing of the call from your home country to the Seychelles, regardless of where the call was originated. The charge for this re-routing will be dependent on your home operator's international rates to Seychelles.

Roaming Overseas

If you are a Cable & Wireless Seychelles customer and want to stay in contact when outside the Seychelles, this service allows you to do just that. International Roaming gives you the ability to take your mobile phone or BlackBerry® and use it on the network of an operator abroad.

Frequently Asked Questions

How do I apply for International Roaming?

You may apply for International Roaming by visiting any one of our Customer Services Centres. The service will be activated within 1 working day. International Roaming service is free of registration charges and monthly subscriptions.

Do I have to pay a deposit for the International Roaming Service?

No, you do not need to pay a deposit.

How do I retrieve my Voicemail while roaming?

Simply make an international call back to Seychelles to access your mailbox by dialling +248 251 1511. Then enter your mobile phone number, press #, followed by your Cable Voicemail password and press # again. Note that you will be charged for this international call.

Can I see the number of my caller on my mobile phone screen while roaming?

As Caller ID information is not internationally exchanged and standardised, you will not usually see you caller ID's number while roaming, although some operators allow for this.

Prepaid Roaming with Cable & Wireless

Travelling outside the Seychelles? Stay in touch with family & friends at home with Cable Prepaid Roaming.

Make and receive calls or send and receive text messages whilst overseas.

How It Works

Cable Prepaid Roaming can keep you connected from a number of selected countries around the world.

Here’s how:

  • Before travelling, activate your Cable Prepaid Roaming at any Cable and Wireless customer service centre.
  • Make sure you have sufficient credit on your account to cover the roaming charges.
  • When you reach your destination simply switch on your mobile phone and select a network from our list of prepaid roaming partners.
  • You will be able to top up your account using prepaid vouchers or eShop. If you wish a friend may also top up your account by using the CWS eTopUp service.

Check your account balance by using #125#, or mycare.sc

Cable Prepaid Roaming gives you the freedom to utilise your C&W mobile device abroad with:

  • No monthly bills
  • No contracts
  • Total control of your Roaming spending
  • The power to stay in touch when it matters most

As soon as you reach your destination you can select a mobile network by following these easy steps:

  1. From the Home screen, select Options (on some devices, select Settings then Options)
  2. From the Options list, select Network (on some devices, select Mobile Network)
  3. Scroll to Network Selection Mode and select to Manual
  4. Select Scan for Available Networks

Pricing information:

The prices shown here are the cost of using the Cable Prepaid Roaming service in the specified Countries on the Operator networks listed. These charges are directly related to the charges made by our Roaming Partners to Cable and Wireless. All charges include 15% VAT.